--- title: "Connect to Samsung Health (Android)" description: "Learn how to connect Treekly to Samsung Health via Health Connect" url: https://help.treekly.org/en/articles/5-connect-to-samsung-health-android collection: "Connecting your steps to Treekly App" updated: 2026-10-10 language: en alternates: [es] --- # Connect to Samsung Health (Android) Learn how to connect Treekly to Samsung Health via Health Connect You will notice there are a choice of **two Samsung Health icons** in the Treekly app to chose from. The Samsung icon with the heart symbol in the corner refers to **Health Connect**. This is Google's "bridge" allowing 3rd parties (such as Treekly) to request your steps data, subject to your permissions. It is our recommendation out of the two. The other Samsung icon in Treekly (without a symbol) is configured to use **Terra** as the "bridge". Terra is one of Treekly’s approved partners. The Terra option is available as a backup alternative. To use it [click Here](https://help.treekly.org/en/articles/24-connect-to-samsung-health-via-terra.md)**.** ## **(Recommended) Connect Samsung Health → Health Connect** Follow these **5 Key Steps**, in order: * * * ### **Step 1. Set Permissions** 1. Open Samsung Health 2. Tap the More (⋮) button (top-right) and press Settings 3. Scroll to the Connected Apps and Services section and press Health Connect 4. Open App permissions 5. Select Samsung Health 6. Scroll to the Allowed to write section and toggle on: - ✅ Steps - ✅ Distance NOTE: If you are using **Android 9 – 13 (API 28–33),** you will first need to **install the** [**Health Connect**](https://play.google.com/store/apps/details?id=com.google.android.apps.healthdata&hl=en&gl=US) **app**. **Android 14 (API 34)** or higher already has Health Connect built in as standard. * * * ### **Step 2. Remove Battery Restrictions** Your phone may be blocking background syncing of steps. 1. Go to your phone’s main **Settings** 2. Select **Apps → Samsung Health** 3. Tap **Battery** and select **Unrestricted** * * * ### **Step 3. Enable Consent** Some devices require an additional privacy setting to allow steps to sync. 1. Open **Samsung Health** 2. Tap the **More (⋮) button,** in the top-right corner 3. Press **Settings** 4. Scroll to the **Privacy** section 5. Enable: - ✅ **“Consent to the processing of health data and wellness data”** * * * ### **Step 4. Set Samsung as #1 Data Source** Samsung Health must be the **top data source**, otherwise steps may not sync. 1. Open **Samsung Health** > **More (⋮)** **\> Settings** 2. Scroll to **Connected Apps and Services** section and press **Health Connect** 3. Scroll to **Manage data** section 4. Select **Data sources & priority** 5. Move **Samsung Health** to the **top of the list** _(On some phones: tap Edit or use the ⋮ menu to reorder)_ * * * ### **Step 5. Remove other providers as Data Sources (recommended)** For example, your phone will be a Steps Source. To remove it: 1. Open **Samsung Health** > **More (⋮)** **\> Settings** 2. Scroll to **Connected Apps and Services** section and press **Health Connect** 3. Scroll to **Preferences** section and press **Devices** 4. Tap your specific phone (e.g., "Samsung Galaxy S24") 5. Toggle off **Steps** * * * ### **And, now….** ## **Connect Treekly → Samsung Health (via Health Connect)** 1. Open the **Treekly app** 2. On the Home screen, tap the 🔗 **link icon** next to your steps 3. Select **Samsung Health** (blue heart icon) 4. When prompted, allow Treekly to **read**: - ✅ Steps - ✅ Distance 5. Tick **“I’m ready for Treekly to connect”** 6. Tap **Connect** * * * ## 🚨 **Troubleshooting** ### **1\. Double-Check Permissions (Common Issue)** Make sure: - Samsung Health can **write** Steps & Distance - Treekly can **read** Steps & Distance If either is missing, syncing will fail. ### 2\. Restart your phone If you've already checked your permissions and everything appears to be set up correctly, try restarting your phone. A restart can resolve temporary issues with Android background services or Health Connect that may prevent your latest health data from syncing correctly. 1. Restart your device. 2. Once it has restarted, open **Health Connect** and confirm your step data is present. 3. Open Treekly and wait a few moments for your data to sync. If your steps still aren't updating after restarting, continue with the remaining troubleshooting steps below. ### **3\. Make Sure You Have Recent Activity** Health Connect only syncs **existing recorded data**. - Open Samsung Health - Walk a few steps - Manually trigger a sync (swipe down) ### **4\. How to Force a One-Time Sync Reset** This helps “kick-start” syncing if it’s stuck. **(A) Reset permissions** 1. Go to **Samsung Health → Settings → Health Connect** 2. Tap **App permissions** 3. Select **Samsung Health** 4. Toggle **Allow all** → OFF - Ensure **Steps** is OFF **(B) Re-enable permissions** 1. Go back to: - Samsung Health → Settings → Health Connect → App permissions → Samsung Health 2. Toggle **Allow all** → ON **(C) Trigger a sync** 1. Open **Samsung Health** 2. Walk a few steps 3. Swipe down firmly from the **middle of the screen** (not the top) - You should see **“Syncing”** **(D) Refresh Treekly** 1. Open **Treekly** 2. Tap the **calendar icon** 3. Tap the **refresh button** (next to “This week”) * * * ## **How to find/use Health Connect** **Android 14 (API 34) or higher** - Health Connect is built into your phone. - **Important:** Make sure the standalone _Health Connect app is uninstalled_ from the Google Play Store to avoid conflicts. - If you see **“Install” or “Update”**, it means it is not installed (this is correct). **Android 9 – 13 (API 28–33)** - You must **install the** [**Health Connect**](https://play.google.com/store/apps/details?id=com.google.android.apps.healthdata&hl=en&gl=US) **app** before syncing steps. **Android 8.1 or lower** - ❌ Not supported. How do I check my Android version? Find out [here](https://support.google.com/android/answer/7680439?hl=en-GB). * * * We're happy to help if you're running into any problems syncing your steps data to Treekly. You can contact our support team by emailing [**team@treekly.org**](mailto:help@treekly.org)