Connect to Samsung Health (Android)

Connect Samsung Health → Health Connect

Follow these 5 Key Steps, in order:

Step 1. Set Permissions

1. Open Samsung Health

2. Tap the More (⋮) button (top-right) and press Settings

3. Scroll to Connected Apps and Services section and press Health Connect

4. Open App permissions

5. Select Samsung Health

6. Scroll to Allowed to write section and toggle on:

   • Steps

   • Distance

Step 2. Remove Battery Restrictions

Your phone may be blocking background syncing of steps.

1. Go to your phone’s main Settings

2. Select Apps → Samsung Health

3. Tap Battery and select Unrestricted

Step 3. Enable Consent

Some devices require an additional privacy setting to allow steps to sync.

1. Open Samsung Health

2. Tap the More (⋮) button, in top-right corner

3. Press Settings

4. Scroll to Privacy section

5. Enable:

   • “Consent to the processing of health data and wellness data”

Step 4. Set Samsung as #1 Data Source

Samsung Health must be the top data source, otherwise steps may not sync.

1. Open Samsung Health > More (⋮) > Settings

2. Scroll to Connected Apps and Services section and press Health Connect

3. Scroll to Manage data section

4. Select Data sources & priority

5. Move Samsung Health to the top of the list

(On some phones: tap Edit or use the ⋮ menu to reorder)

Step 5. Remove other providers as Data Sources (recommended)

For example, your phone will be a Steps Source. To remove it:

1. Open Samsung Health > More (⋮) > Settings

2. Scroll to Connected Apps and Services section and press Health Connect

3. Scroll to Preferences section and press Devices

4. Tap your specific phone (e.g., "Samsung Galaxy S24")

5. Toggle off Steps

And, now….

Connect Treekly → Health Connect

1. Open the Treekly app

2. On the Home screen, tap the link icon next to your steps

3. Select Samsung Health (blue heart icon)

4. When prompted, allow Treekly to read:

   • Steps

   • Distance

5. Tick “I’m ready for Treekly to connect”

6. Tap Connect

Troubleshooting

Double-Check Permissions (Common Issue)

Make sure:

• Samsung Health can write Steps & Distance

• Treekly can read Steps & Distance

If either is missing, syncing will fail.

Make Sure You Have Recent Activity

Health Connect only syncs existing recorded data.

• Open Samsung Health

• Walk a few steps

• Manually trigger a sync (swipe down)

How to Force a One-Time Sync Reset

This helps “kick-start” syncing if it’s stuck.

(A) Reset permissions

1. Go to Samsung Health → Settings → Health Connect

2. Tap App permissions

3. Select Samsung Health

4. Toggle Allow all → OFF

   • Ensure Steps is OFF

(B) Restart your phone

(C) Re-enable permissions

1. Go back to:

   • Samsung Health → Settings → Health Connect → App permissions → Samsung Health

2. Toggle Allow all → ON

(D) Trigger a sync

1. Open Samsung Health

2. Walk a few steps

3. Swipe down firmly from the middle of the screen (not the top)

   • You should see “Syncing”

(E) Refresh Treekly

1. Open Treekly

2. Tap the calendar icon

3. Tap the refresh button (next to “This week”)

How to find/use Health Connect

Android 14 (API 34) or higher

• Health Connect is built into your phone.

• Important: Make sure the standalone Health Connect app is uninstalled from the Google Play Store to avoid conflicts.

• If you see “Install” or “Update”, it means it is not installed (this is correct).

Android 9 – 13 (API 28–33)

• You must install the Health Connect app before syncing steps.

Android 8.1 or lower

• Not supported.

How do I check my Android version? Find out here.

We're happy to help if you're running into any problems syncing your steps data to Treekly. You can contact our support team by emailing [email protected]