Connect to Fitbit (via Terra)

To connect to Fitbit:

1. On the Home screen, tap the link icon next to the steps counter.

2. This will open the Health connector page - here tap Fitbit and press Connect when the pop-up box appears.

3. You will be redirected to the Fitbit login page or the permissions page (if logged in).

4. Select Allow all permissions and press Allow.

5. Return to the Treekly app and you will be connected to Fitbit.

Troubleshooting

If the connection between the Treekly app and Fitbit stalls, we recommend you reset the connection:

1. Open the Fitbit app.

2. Tap the profile avatar on the top left corner.

3. Scroll down and tap Connected Apps.

4. Tap Manage Connected Apps.

5. Find Terra(tryterra.co) and press Revoke Access.

Then attempt to reconnect to Fitbit:

1. Open the Treekly app.

2. On the Home screen, tap the link icon next to the steps counter.

3. This will open the Health connector page - here tap Fitbit and press Yes when the pop-up box appears.

4. You will be redirected to the Fitbit login or permissions page (if logged in).

5. Select Allow all permissions and press Allow.

6. Return to the Treekly app and you will be connected to Fitbit.

We're happy to help if you're running into any problems syncing your steps data to Treekly. You can contact our support team by emailing [email protected]